OFFICIAL CAMPAIGN REGULATIONS - "Scratch Card" and "VIP Drink" UNTOLD X 2025

OFFICIAL CAMPAIGN REGULATIONS

-"Scratch Card" and "VIP Drink"

UNTOLD X 2025

Art. 1 - Organizer and Official Regulations of the Campaign

1.1 The "Scratch Card" and "VIP Drink" campaigns, hereinafter referred to as the "Campaign", are organized and carried out by UNTOLD PRODUCTION SRL, a Romanian legal entity with its registered office in the municipality of Cluj-Napoca, str. Eremia Grigorescu, no. 122A, Cluj County, registered in the Trade Register at the Cluj Court with no. J12/5129/26.10.2021, with Fiscal Registration Code RO45114420,

(hereinafter referred to as "UNTOLD" or the "Organizer"), in partnership with VISA.

1.2 The decision to run the Campaign according to the rules of these Regulations (hereinafter referred to as the "Official Regulations") is final and binding on the participants.

1.3 Participants in the Campaign are required to fully comply with the provisions, terms and conditions of these Official Campaign Regulations (hereinafter referred to as the "Official Regulations") as well as the provisions of applicable legislation.

1.4 The Official Regulations are available free of charge to any interested person, at any time during the Campaign period, as provided for in Art 3 - Territory and duration of the Campaign, by accessing the website www.untold.comand the Festival's Facebook page.

1.5 The Organizer reserves the right to supplement and/or modify the Official Regulations, the supplement and/or modification being made public in the manner provided for in art. 1, paragraph (4).

Art. 2 – Legal basis

2.1 The campaign is organized in accordance with the provisions of Government Ordinance no. 99/2000, regarding the marketing of products and services on the market and in accordance with the relevant legislation.

Art. 3 – Territory and duration of the Campaign

3.1 The Campaign is organized and takes place between August 7 and 10, 2025, every day, the time interval identified for each Contest separately explained in art. 7 and art. 8 (''Campaign period''), within the Untold Festival, in Cluj-Napoca.

Art. 4 - Right to participate

4.1 Only individuals ("Participants") who hold a valid access ticket to the Untold Festival 2025 may register to participate in the Promotion. For the "VIP Drink" Campaign, participants must be 18 years of age or older and have a valid VIP ticket at the start of the Campaign.

4.2 The following categories of people cannot participate in the Campaign:

a) employees of Untold Production SRL;

b) employees of any companies involved in carrying out any activities related to the organization and conduct of the Campaign;

c) relatives of the employees mentioned above (i.e. children/parents, brothers/sisters, spouse) are not entitled to participate in the Campaign.

4.3 Entries that do not comply with the above conditions and the provisions of these Regulations will not be taken into account and will be eliminated.

4.4 Any error and/or omission regarding the personal data provided by the Participant to the Organizer does not incur the latter's liability, the accuracy of the contact data provided by the Participants being their exclusive responsibility.

4.5 Entries submitted under the following conditions will not be considered:

a) If they are submitted outside the registration period, according to article 3 above;

b) If these were carried out through attempted fraud, or were carried out in violation of any of the conditions and terms of the Regulation;

c) They are not related to the nature and purpose of the Campaign, as detailed in these Regulations.

Art. 5 - Campaign Mechanism

5.1 Within the Promotional Campaign, 2 (two) Contests will be held, according to the mechanisms detailed in this article as well as in the section of each contest.

5.2 For valid registration in any of the 2 Competitions, it is necessary to cumulatively fulfill the special conditions detailed in these Regulations for each Competition, as well as the following general conditions:

The participant must have the right to participate according to the provisions of Art. 4 above;

Be the holder of a Visa card, regardless of the card's currency;

The Participant will register for the Promotion by loading the Festival bracelet with any Visa card (credit, debit, commercial) at the Cashiers/Credit Points of Untold Festival, in compliance with the conditions imposed by these Regulations (loading the bracelet means loading the bracelet with credit points at the Credit Points of the Festival, not cash withdrawals made at an ATM).

Registration will be made exclusively during the Campaign period provided for each individual Contest;

5.3 The cash equivalent of the prizes won within this Campaign cannot be awarded, respectively the prizes offered within this Campaign cannot be exchanged.

Art.6 – Total value of prizes

6.1 The estimated value of all prizes (for the two competitions) in the Promotional Campaign is 77,051 Euros, with a 100% discount for the Organizer.

6.2 The Awards are supported by UNTOLD and Visa Europe Services Inc. (hereinafter "Visa"), a partner of the Festival.

Art.7 - "SCRATCH CARD" COMPETITION

Registration

For valid registration in Competition 1, it is necessary to cumulatively fulfill the general conditions provided for in Art. 5 paragraph 2.

Participants can register for the Campaign between 7-10 August 2025, every day, between 16:00 and 05:00, at any Credit Point within the Festival by loading the Festival bracelet with any Visa card (credit, debit, commercial). After confirming the loading, the participant automatically receives a scratch card that may or may not give the possibility of winning prizes. Among the prize cards are 17,500 cards inscribed with the message Try again translated in Romanian as „Mai încearcă”.

Awards

The prizes offered in Contest 1 are as follows:

125 x Burger (from Texas Station)

125 x Crispy Menu (from Crispyteria)

250 x Best F*cking Fries Menu (from Best F*cking Fries)

500 x Biscuits (from Chez Marie)

250 x Drinks from the bars within the Retro Stage

80 x UNTOLD merchandise cap

100 x 10% discount from UNTOLD merchandise

80 x UNTOLD merchandise bag

80 x T-shirt from UNTOLD merchandise

80 x Sweatshirt from UNTOLD merchandise

Winner Selection and Award Method

After loading the festival bracelet with any Visa card, according to point 7.1, the Participant will receive a scratch-off voucher from the Credit Point where the loading was carried out.

If the scratch voucher contains one of the prizes mentioned in art. 7.2. ("Winning Voucher"), the Winners will receive the prizes as follows:

For the prizes between points a) - d), the winner will be able to collect the prize by presenting the Winning Voucher at the points of sale of the respective merchants within the Untold Festival until the end of the campaign, within the operating hours of the point of sale.

For the prizes included in point e), the winner will be able to collect the prize by presenting the Winning Voucher at the point of sale (bar) at the Retro Stage, within the Untold Festival until the end of the campaign.,within the opening hours of the point of sale.

For the prizes included in points f) – h), the winner will be able to collect the prize by presenting the Winning Voucher at the Untold Merchandise Shop, located within the Untold Festival until the end of the campaign.

Awarding of prizes

The prizes will be awarded according to the provisions contained in these Regulations, according to the method provided for in Art. 7.3 for each prize and subject to the fulfillment of the requirements stipulated in Art. 5 of these Regulations.

In the event that one of the winners of the awarded prizes does not appear within the period defined in the Regulations to receive the prize, he/she will lose the right to claim the prize, and the Organizer reserves the right to no longer award the respective prize.

When awarding prizes to winners, according to the provisions of the Regulation, replacing the prize offered with its equivalent in cash or other benefits is not possible.

Participants agree that, if they become winners, their name, surname and image will be made public and used for advertising purposes, without further obligations or payments, only if they agree, signing a declaration to this effect.

In all cases, the Promotional Campaign prizes will be awarded exclusively in accordance with these Regulations.

Art. 8. “VIP Drink” COMPETITION

Registration

Contest 2 will take place exclusively at the VIP Platform on the 1st floor of the Cluj Arena Stadium. For valid registration in Contest 2, a Visa Card and a valid VIP ticket are required.

Participants can register for the Campaign between August 7-10, 2025, every day, between 4:00 PM and 5:00 AM, at any Credit Point in the VIP area within the Festival by loading the Festival bracelet with any Visa card (credit, debit, commercial) with a minimum amount of 200 RON.

Awards

The prizes offered in Contest 2 are as follows:

A drink worth a maximum of 40 lei; (1,000 such prizes)

An exclusive Back of the Stage Tour, Front of House Tour and Visa Lounge Access. (8 such prizes)

After loading the festival bracelet with any Visa card, according to point 8.1, the Participant will receive a scratch-off voucher from the Credit Point where he loaded it, 2,000 vouchers were issued, of which 1,008 were winners.

If the scratch-off voucher contains one of the prizes mentioned in art. 8.2. ("Winning Voucher"). In the case of scratch-off vouchers that have as a prize the experience provided for in art. 8.2 letter b), the winner will call the telephone number displayed on the voucher, and a person designated by the Organizer will proceed to take the necessary steps to award the prize.

8.3 Awarding of prizes

The prizes will be awarded according to the provisions contained in these Regulations, according to the method provided for each prize and subject to the fulfillment of the requirements stipulated in Art. 5 of these Regulations.

In the event that one of the winners of the awarded prizes does not appear within the period defined in the Regulations to receive the prize, he/she will lose the right to claim the prize, and the Organizer reserves the right to no longer award the respective prize.

When awarding prizes to winners, according to the provisions of the Regulation, replacing the prize offered with its equivalent in cash or other benefits is not possible.

Participants agree that, if they become winners, their name, surname and image will be made public and used for advertising purposes, without further obligations or payments, only if they agree, signing a declaration to this effect.

In all cases, the Promotional Campaign prizes will be awarded exclusively in accordance with these Regulations.

Art. 9. – Processing of personal data

9.1 No personal data will be processed in the context of these campaigns. Participants do not need to provide personal data to register for the campaign or to win the prizes.

9.2 Participants have the opportunity to express their consent to the processing of their personal data in order to receive, directly from the organizer and/or through third party partners/agents, information about products, services and activities of Untold and/or its partners, as well as for the purpose of Untold carrying out, directly or through third party partners/agents, marketing studies regarding the partners' products, services and activities, current or future.

9.3 The categories of personal data that are the subject of processing, as well as the purpose of collection and processing, are those mentioned in the personal data processing agreement to which the Campaign participants expressly consented, in relation to Untold.

9.4 Participants have, in relation to the operator/his/her representatives, the rights conferred by law, namely the right to information, the right to access data, the right to intervene in data, the right to oppose the collection and processing of personal data, the right not to be subject to an individual decision and the right to address the judiciary and/or the National Supervisory Authority for the Processing of Personal Data.

9.5 These rights are made known to the participant by the operator/his/her authorized representative at the time of his/her express consent for data processing and the rights of access, intervention and opposition may be exercised by the participant by sending a written, dated and signed request to Untold, which will mention the personal data (including a telephone number) and the data on which access, intervention is requested, the justified reason and the method of access, intervention or the data on which opposition is requested and the justified and legitimate reason related to the particular situation of the person. A legible xerox copy of the applicant's identity document will be attached to any request.

9.6 The Participant will be able to express his/her option, upon completing and signing the data processing agreement, regarding the processing of data during the Campaign and/or during information and promotional campaigns that will be organized subsequently by the Organizer or its third-party partners.

9.7 Changing the consent option for the processing of personal data can be done in writing, by registering a request to this effect with Untold.

9.8 The Organizer ensures the confidentiality of personal data processed in accordance with the consent expressed by the participant and in accordance with legal provisions. Access to information treated as confidential will be limited to those persons who, by the nature of the activity carried out, need to be aware of this information in order to fulfill the purpose, legal relationships arising in relation to Untold. These persons are required to respect the confidential nature of this information, assuming in turn the obligation to ensure and maintain the confidentiality of this data and information and to process it in accordance with legal requirements.

9.9 Untold will process the personal data of the participants for the purpose of carrying out the Campaign in accordance with these Regulations, in compliance with applicable legislation, in particular EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR").

9.10 The agreement regarding the processing of personal data as described below is not mandatory, the processing being carried out on the basis of the contractual relationship existing between the Participants and the Organizer through participation in the Campaign and acceptance of these Regulations, in accordance with the provisions of Art. 6 para. 1 letter b of the GDPR.

9.11 By accepting these Regulations, Participants acknowledge that they are guaranteed the rights provided by law, namely the right to information, the right to access data, the right to intervene in them, the right not to be subject to an individual decision, the right to seek justice in the event of a violation of their rights.

9.12 At the same time, they have the right to oppose the processing of their personal data and to request their total or partial deletion, except for those data that are indispensable for the conduct of the Campaign. To exercise the above rights, the data subjects may contact Untold PRODUCTION SRL with a written, dated and signed request, at the following contact details [email protected].

9.13 Depending on the request, Untold undertakes to: (i) confirm whether or not personal data is being processed (free of charge, for one request per year); (ii) rectify, update, block, delete or anonymise, free of charge, data whose processing does not comply with the provisions of the GDPR; (iii) cease processing the applicant's personal data. If any of the data about the Participants is incorrect, they are requested to inform Untold of this as soon as possible. By accepting these Regulations, the Participants confirm that they have been informed of the personal data concerning them, which are to be stored, processed and used, and that they agree that these personal data will be processed and used within the limits specified, for the duration of the Untold activity.

Art. 10 – Responsibility

10.1 The Organizer assumes no responsibility and will not be named a party in cases related to the ownership of the prizes. All disputes related to the ownership of the prizes will not influence the principle according to which the Organizer of the Campaign will award the prize to the person who complies with the provisions of these Official Regulations. From the moment of receipt of the prize by the winner, the Organizer is released from any obligation towards the winning Participant.

10.2 In the event that the Organizer finds that a winner has not fulfilled and/or has not complied with the conditions stipulated in these Official Regulations, the Organizer reserves the right to suspend/cancel at any time the rights and benefits of the winner, without the Organizer owing any compensation or payment to the respective winner. In the event that the Organizer finds such situations after the prize has already been awarded, the respective winner will refund to the Organizer - Untold the value of the prize and the related expenses incurred by it in connection therewith. The Organizer - Untold has no obligation to maintain correspondence with applicants for non-winning claims that arise after the actual awarding of the prizes offered within this Campaign.

10.3 The Organizer assumes no responsibility for the quality or hidden defects of the prizes awarded in this Campaign. The manufacturer of each object offered as a prize in this Campaign will remedy any defect under the terms and conditions stipulated in the warranty certificates.

10.4 The Organizer is entitled to take all necessary measures in case of attempted fraud, abuse or any other attempts that could affect the image or costs of this Campaign. Any intention to influence the results of the contest will result in removal from the contest. If persons are identified who have influenced or facilitated the winning of prizes, the Organizer has the right to request the prosecution of those persons in court, based on the existing evidence.

Art. 11 - Disputes and applicable law

11.1 Any disputes arising between the Organizer, on the one hand, and any of the Participants, on the other hand, will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent court in the municipality of Cluj-Napoca, at the headquarters of the Organizer - Untold, in accordance with common law.

11.2 The applicable law is Romanian law.

Art. 12 – Termination of the campaign

12.1. This Campaign may be terminated in the event of an event constituting force majeure, including in the event of the Organizer's inability, for reasons beyond its control, to continue the Campaign.

12.2. Force majeure, agreed as the unforeseeable and unavoidable event occurring after the entry into force of these Official Regulations and which prevents the party or parties from fulfilling their contractual obligations, exempts the party invoking it from liability for the duration of the force majeure event.

12.3. If a force majeure situation, including the Organizer's impossibility for reasons beyond its control, prevents or delays in whole or in part the execution of the Official Regulations and the continuation of the Campaign, the Organizer will be exempted from liability for the fulfillment of its obligations for the period in which this fulfillment will be prevented or delayed, according to art. 1082 and 1083 of the Civil Code. 12.4. In the event of invoking force majeure, the Organizer is obliged to communicate its existence to the Campaign participants, within 5 (five) working days from the occurrence of the force majeure case.        

Art. 13 – Taxes and duties

13.1. To the extent applicable, the Organizer undertakes to withhold and transfer the tax due for the income consisting of the prizes awarded to the winners with Romanian citizenship in accordance with the provisions of art. 110 paragraph (1) of the Fiscal Code approved by Law 227 of 2015, with subsequent amendments and completions, any other obligations of any other nature, in connection therewith, being the exclusive responsibility of the winners.

Art. 14 - Other Clauses

14.1. The Organizer's decisions regarding the campaign are final and applicable to all Participants.

14.2. Unawarded prizes will remain in the possession of the Organizer, who may freely dispose of them in the manner it deems necessary or appropriate to its interests.

14.3. The Organizer is entitled to take all necessary measures in case of attempted fraud of the system, abuse or any other attempts that could affect the image or costs involved in organizing and conducting the Campaign.

ORGANIZING

UNTOLD PRODUCTION SRL

By administrator

SS FERENȚ SEBASTIAN