OFFICIAL CAMPAIGN REGULATIONS "UNTOLD X Merchandise"

OFFICIAL CAMPAIGN REGULATIONS

"UNTOLD X Merchandise"

Art. 1 - Organizers and Official Regulations of the Campaign

1.1 The “Campaign”UNTOLD X Merchandise"is organized and carried out by UNTOLD PRODUCTION SRL, a Romanian legal entity headquartered in the municipality of Cluj-Napoca, str. G-ral Eremia Grigorescu no. 122A, Cluj County, registered with the Trade Register at the Cluj Court under no. J12/5129/2021, European Unique Identifier (EUID) ROONRC. J12/5129/2021, with CUI RO45114420.

1.2. The decision to conduct the Campaign according to the rules of these Regulations (hereinafter referred to as the "Official Regulations") is final and binding on the Participants.

1.3. Participants in the Campaign are required to comply with the terms and conditions of these Official Campaign Regulations (hereinafter referred to as the "Official Regulations").

1.4. The Official Regulations are available free of charge to any interested person, at any time during the Campaign, by accessing the website www.untold.com and will be communicated on the Organizer's official social media pages.

1.5. The Organizer reserves the right to supplement and/or modify the Official Regulations, the supplement and/or modification being made public in the manner provided for in art. 1, paragraph (4).

Art. 2 – Legal basis

2.1. The campaign is organized in accordance with the provisions of Government Ordinance no. 99/2000, regarding the marketing of products and services on the updated market and in accordance with the relevant legislation.

Art. 3 – Territory and duration of the Campaign

3.1. The campaign is organized and carried out starting 07.08.2025 hours 4:00 PM and ends on 10.08.2025 hours 21:30("Campaign Period").

3.2. The campaign will take place on the territory of Romania, through the Organizer's official social media page.

Art. 4 – Campaign Description

4.1. The advertising lottery is called "Merchandise UNTOLD X" and allows access to the draw to win the prizes defined below.

4.2. Participants must also agree to the terms and conditions of these Regulations.

Art. 5 - Right to participate

5.1. Only individuals who follow the instructions provided in these Regulations may register to participate in the Campaign.

5.2. The following categories of people cannot participate in the Campaign:

a) employees of Untold Production SRL;

b) employees of any companies involved in carrying out any activities related to the organization and conduct of the Campaign;

c) relatives of the employees mentioned above (i.e. children/parents, brothers/sisters, spouse) are not entitled to participate in the Campaign.

5.3. Entries that do not comply with the above conditions and the provisions of these Regulations will not be taken into account and will be eliminated.

5.4. Any error and/or omission regarding the personal data provided by the Participant to the Organizer does not incur the latter's liability, the accuracy of the contact data provided by the Participants being their exclusive responsibility.

5.5. Entries submitted under the following conditions will not be considered:

a) If they are submitted outside the registration period, according to article 3 above;

b) If these were carried out through attempted fraud, or were carried out in violation of any of the conditions and terms of the Regulation;

c) They are not related to the nature and purpose of the Campaign, as detailed in these Regulations.

Art. 6 - Campaign Mechanism and Campaign Registration Method

6.1. To participate in this Campaign, participants must comply with the following mechanism and conditions:

a) The participant must hold a valid ticket for the UNTOLD X edition;

b) The participant must make a purchase of at least 100 lei in one of the official UNTOLD merchandise stores within the festival perimeter.

6.2. For each eligible transaction made within the campaign, the participant will receive a physical card printed with a unique participation code. The participant is obliged to keep the physical card received. The unique code inscribed on it will be used to identify the winners during the draw. The organizer does not assume responsibility in the event of loss, damage or inability to use the card by the participant.

Art. 7 - The Prize and its Awarding

7.1. The organizer will draw 4 winners and offer the following as prizes:

• 1st Place (1 winner): A RYDE Titan 1200W electric scooter.
• 2nd place (2 winners): One RYDE Warrior 1200W Gen 2 electric scooter each.
• 3rd place (2 winners): Two 2026 General Access vouchers for the Untold 2026 edition.

7.2.The winners will be selected by drawing lots, using the www.random.org platform, which ensures random and impartial selection of eligible participants.

7.3. The organizer will only announce the winners of the campaign, in the post with the campaign announcement in the comments, on 10.08.2025. The winners will be announced by e-mail to the address provided in their personal account. Other participants will not be contacted.

7.4. Winners will be contacted a maximum of 3 times in an interval approximately 2 business days. If one of the winners does not respond within the specified period, the reserves will be contacted according to the draw number. The same applies to all winners.

7.5. The value of the prize is 11,900 Lei.

7.6. No additional direct or indirect expenses are imposed on Campaign participants.

7.7. The cash equivalent of the prize offered within this Campaign cannot be awarded, nor can another prize be exchanged or offered.

Art. 8 – Responsibility and Obligations

8.1. The Organizer assumes no responsibility and will not be named a party in any dispute regarding the ownership of the benefits granted within the Campaign.

8.2. The Organizer is entitled to take all necessary measures in case of attempted fraud of the system, abuse or any other attempts that could affect the image of this Campaign.

8.3. The Campaign Organizer will not have any liability and will not be involved in any litigation related to the possession or ownership of the Prize received, as well as with regard to any additional expenses incurred by the Participant in connection with this Campaign.

8.4. In the event of any uncertainty regarding the validity of the documents submitted by participants in order to register for this campaign, the organizer's decision is final. The organizer assumes no responsibility for:

a) No error in the data provided by the participants; the lack of correctness of the contact details does not attract the Organizer's liability, it being the exclusive responsibility of the Participants to ensure that they have been mentioned correctly.

b) Blocking of the Participant's e-mail address or any irregularity regarding it;

c) Situations in which certain persons registered in the Campaign are unable to participate in the Campaign or do not meet the conditions of the Campaign, if this inability or failure to meet the conditions is due to circumstances beyond the control of the Organizer;

d) Any disputes between Participants related to rights over email addresses.

e) The inability of a Participant to benefit from the prize due to failure to fully comply with the Campaign Regulations and/or due to the name and/or first name and/or incorrect data submitted.

8.5. These circumstances may be due to: erroneous, incomplete information, transmitted with interruptions, or transmitted with delay due to the Participants, non-functioning / malfunctioning of the e-mail, either in the case of the Organizer or in the case of the Participant, caused by technical problems and / or intense traffic on the website.

8.6. Participants expressly, unequivocally and definitively accept all decisions adopted by the Organizer regarding the method of organizing and conducting the Campaign and the Prizes awarded, as well as the subsequent calendar of the Campaign or other changes related to the implementation of the Campaign.

8.7. All disputes regarding the ownership of the prizes will not affect the principle according to which the Contest Organizer will award the prizes to the persons who comply with the provisions of these Official Regulations. From the moment of receipt of the prize by the winner, the Organizer is released from any obligation towards the Participant.

Art. 9 - Disputes and applicable law

9.1. Any disputes arising between the Organizer, on the one hand, and any of the Participants, on the other hand, will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent court in the municipality of Cluj-Napoca, at the Organizer's headquarters, in accordance with common law.

9.2. The applicable law is Romanian law.

Art. 10 – Taxes and duties

10.1. The organizer undertakes to withhold and transfer the tax due for the income consisting of the prizes awarded to the winners with Romanian citizenship in accordance with the provisions of art. 110 paragraph (1) of the Fiscal Code approved by Law 227 of 2015, with subsequent amendments and completions, any other obligations of any other nature, in connection with these, being the exclusive responsibility of the winners.

Art. 11. – Processing of personal data

11.1. Who performs the processing? The personal data of the Campaign participants will be processed by the Organizer in accordance with applicable legislation, in particular EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR").

11.2. Categories of personal data processed within the Campaign: Name, surname, telephone number, email address, voice.

11.3. The purpose of the processing is strictly related to competition (organization and implementation, designation and validation of winners, awarding of prizes, as well as fulfillment of the organizer's fiscal and financial accounting obligations). The data will thus be processed for the implementation of the campaign according to the mechanism described by the regulation (this represents the "contract" between the organizer and the participants who voluntarily registered) or for the fulfillment of legal obligations incumbent on the operator (e.g. fulfillment of fiscal obligations).

11.4. Legal basis for processing:

a) Execution of the contract represented by the terms and conditions established by the Regulation and considered accepted as a result of participation

b) The legitimate interest of the operator in relation to the promotion of competitions/promotional campaigns and for the protection of rights holders and the interests of the operator

c) Fulfillment of applicable legal obligations for the calculation, declaration and award of prizes

Personal data is necessary for us to participate in the contest and to conduct the contest as far as the participant is concerned. Any refusal to provide personal data will make it impossible to participate in the contest, at various stages in which such a refusal may occur.

11.5. The storage period of personal data is carried out in accordance with the Untold Privacy Policy.

11.6 Since the communication of this campaign is carried out through the Instagram and Facebook platforms, participants can consult the following pages to find out details about the processing of personal data https://help.instagram.com/155833707900388, respectivelyhttps://www.facebook.com/privacy/policy/.

11.7. Participants have, in relation to the operator/his/her representatives, the rights conferred by law, namely the right to information, the right to access data, the right to intervention in data, the right to object to the collection and processing of personal data, the right not to be subject to an individual decision and the right to address the judiciary and/or the National Supervisory Authority for the Processing of Personal Data. If you wish to exercise the rights mentioned above, please contact the person responsible for the protection of personal data using the following contact details [email protected] .

Art. 12 – Termination of the campaign

12.1. This Campaign may be terminated in the event of an event constituting force majeure, including in the event of the Organizer's inability, for reasons beyond its control, to continue the Campaign.

12.2. Force majeure, agreed as the unforeseeable and unavoidable event occurring after the entry into force of these Official Regulations and which prevents the party or parties from fulfilling their contractual obligations, exempts the party invoking it from liability for the duration of the force majeure event.

12.3. If a force majeure situation, including the Organizer's impossibility for reasons beyond its control, prevents or delays in whole or in part the execution of the Official Regulations and the continuation of the Campaign, the Organizer will be exempted from liability for the fulfillment of its obligations for the period in which this fulfillment will be prevented or delayed, according to art. 1082 and 1083 of the Civil Code. 12.4. In the event of invoking force majeure, the Organizer is obliged to communicate its existence to the Campaign participants, within 5 (five) working days from the occurrence of the force majeure case.              

Art. 13 - Other Clauses

13.1. The Organizer's decisions regarding the campaign are final and applicable to all Participants.

13.2. Unawarded prizes will remain in the possession of the Organizer, who may freely dispose of them in the manner it deems necessary or appropriate to its interests.

13.3. The Organizer is entitled to take all necessary measures in case of attempted fraud of the system, abuse or any other attempts that could affect the image or costs involved in organizing and conducting the Campaign.

ORGANIZING

UNTOLD PRODUCTION SRL

By administrator

SS FERENȚ SEBASTIAN