OFFICIAL RULES OF THE CAMPAIGN "Visa Tap & Win" UNTOLD ONE 2026

OFFICIAL RULES OF THE CAMPAIGN

"Visa Tap & Win"

UNTOLD ONE 2026

Art. 1 – Organizer and the Official Rules of the Campaign

1.1. The campaign "Visa Tap & Win", hereinafter referred to as the "Campaign", is organized and conducted by UNTOLD LIVE S.R.L., a company headquartered in Cluj-Napoca, G-ral Eremia Grigorescu Street no. 122A, Cluj County, registered with the Trade Registry under no. J2025054909000, tax identification number (CUI) RO52210790, hereinafter referred to as "UNTOLD" or the "Organizer".

1.2. The Campaign is carried out in partnership with Visa Europe Limited (hereinafter referred to as the "Partner" or "VISA"), without VISA having the capacity of organizer of the Campaign.

1.3. The decision to organize the Campaign in accordance with the provisions of these rules (hereinafter referred to as the "Official Rules") is final and binding on all participants.

1.4. Participants in the Campaign are obligated to fully comply with the provisions, terms and conditions of these Official Rules, as well as the provisions of the applicable legislation.

1.5. The Official Rules are made available free of charge to any interested person, throughout the duration of the Campaign, as set out in Art. 3, by accessing the website www.untold.com and within the official UNTOLD application.

1.6. The Organizer reserves the right to amend or supplement the Official Rules, any amendments being published on the official website and in the UNTOLD application.

Art. 2 – Legal Basis

2.1. The Campaign is organized as a promotional contest, in accordance with the provisions of Government Ordinance no. 99/2000 on the marketing of products and market services (art. 48-54), as well as in compliance with the applicable legislation in force. The Campaign winners are designated exclusively based on the ranking resulting from the Participants' activity and performance within the application (accumulation of points by completing the challenges described in Art. 6), without any form of random selection or random drawing of winners.

2.2. Participation in the Campaign is free of charge. The operation of topping up the festival wristband ("top-up") with a Visa card and using the balance for payments within the festival (an operation defined as "spending" pursuant to Art. 6.2 a) consists exclusively of the transfer and use of the Participant's own funds, in the form of credit points usable by the Participant within the festival, and does not constitute a purchase conditioned on participation in the Campaign, an additional expense, or a direct or disguised participation fee.

2.3. The Organizer provides an alternative method of participation in the Campaign to spending, in the sense that, although performing a top-up remains necessary, the Participant is not required to spend the balance thus loaded within the Festival. The Participant may accumulate points exclusively from scanning QR codes available in the Visa Creators Universe area or from completing other challenges communicated in the application, in accordance with Art. 6.2 b).

Art. 3 – Territory and Duration of the Campaign

3.1. The Campaign is organized and conducted within the Untold 2026 Festival, according to the official schedule published on the festival's website, during the period of August 6–9, 2026 (hereinafter referred to as the "Campaign Period"), at the festival venue in Cluj-Napoca, Romania, as well as within the official UNTOLD application.

3.2. The Campaign is valid exclusively for the duration of the Campaign Period. The daily ranking resets at the beginning of each festival day, and the general ranking accumulates the points earned by each Participant throughout the Campaign Period.

Art. 4 – Campaign Description

4.1. The name of the Campaign is "Visa Tap & Win", conducted through the official UNTOLD application.

4.2. The Campaign consists of a contest based on the accumulation of points, by completing challenges displayed daily in the application, as described in Art. 6.2 ("challenges"), and on the ranking of Participants in the daily ranking and in the overall Campaign ranking.

4.3. The prizes awarded in the Campaign are:

a) 4 (four) iPhone 17 phones, one for the winner of the daily ranking on each day of the festival;

b) 4 (four) VIP invitations to the UNTOLD 2027 Festival (the equivalent of 2 double invitations), awarded to the winner of the overall Campaign ranking.

4.4. Eligible Participants must hold a valid admission ticket to the Untold 2026 Festival, have their festival wristband activated, have an account in the UNTOLD application with a completed profile, and be enrolled in the "Visa Tap & Win" contest.

4.5. The Campaign will be communicated through the UNTOLD application, the Organizer's newsletters, official social media channels (Instagram, Facebook), as well as through VISA's official social media communication channels.

Art. 5 – Eligibility for Participation. Right of Participation

5.1. Only natural persons (hereinafter referred to as "Participants") who hold a valid admission ticket to the Untold 2026 Festival, have their festival wristband activated, are at least 18 years of age at the start date of the Campaign, and have enrolled in the "Visa Tap & Win" contest by completing their profile in the UNTOLD application are eligible to participate in the Campaign.

5.2. The following categories of persons may not participate in the Campaign:

a) employees of UNTOLD LIVE S.R.L.;

b) employees of any companies involved in carrying out any activities related to the organization and conduct of the Campaign;

c) relatives of the employees mentioned above (i.e., children/parents, siblings, spouses) are not entitled to participate in the Campaign.

5.3. Registrations that do not meet the above conditions and the provisions of these Official Rules will not be considered and will be eliminated.

5.4. Any error and/or omission regarding the data provided to the Organizer by the Participant does not incur the Organizer's liability, the accuracy of the data provided being the sole responsibility of the Participants.

5.5. The Organizer reserves the right to invalidate any registration, transaction, or activity suspected of fraud, unauthorized use of cards, manipulation of points or rankings, or carried out through any other illegal method, without prior notice and without assuming any liability for any resulting losses.

5.6. By participating in the Campaign, Participants confirm that they have read, understood, and fully accept these Official Rules.

Art. 6 – Campaign Mechanism

6.1. Registration

6.1.1. The Participant registers for the Campaign by completing their profile in the UNTOLD application and accessing the "Visa Tap & Win" section. After registration, the Participant can view the available challenges.

6.1.2. Registration is possible exclusively during the Campaign Period and is conditioned on meeting the eligibility requirements set out in Art. 5.

6.2. Challenges

6.2.1. The "Challenges" fall into the following two categories:

a) performing a top-up of the festival wristband with a Visa card (physical or digital wallet), followed by making payments/expenditures ("spending") within the Festival through the thus credited wristband, each 1 RON spent generating 1 point (as detailed in Art. 6.3.1 and 6.3.2 below); and

b) special challenges, namely visiting the Visa Creators Universe area and scanning QR codes available there (digital or in physical format) and completing other challenges that appear each festival day and are communicated in the application, each code and challenge having a different number of points, depending on the value established by the Organizer and communicated in the application.

6.3. Points Accumulation

6.3.1. Points are not awarded based on the amount loaded via top-up, but exclusively based on the amount spent within the Festival.

By way of example:

–               if a Participant loads 100 lei but spends only 40 lei, they will receive points corresponding to the 40 lei spent, not the entire amount loaded;

–               if a Participant loads 100 lei and spends it entirely, they will receive points for the entire amount spent.

6.3.2. The greater the proportion of the loaded balance a Participant uses for payments within the Festival, the more points they accumulate. Thus, between two Participants who have loaded different amounts, the higher ranking position goes to the one who has spent a greater proportion of the amount loaded, regardless of the nominal amount loaded by each.

6.3.3. The challenges identified in Art. 6.2 b), such as scanning QR codes in the Visa Creators Universe area, receive points according to the rules and values displayed in the application.

6.4. Ranking

6.4.1. In the application, the Participant can monitor at any time: the total number of points accumulated, completed and available challenges, their position in the daily ranking, and their position in the overall ranking.

6.4.2. The daily ranking resets at the beginning of each festival day.

6.4.3. The overall ranking accumulates the points earned by each Participant across all 4 (four) days of the Campaign Period.

6.5. Daily Prizes

6.5.1. On each festival day, the eligible Participant in first place of the respective day's daily ranking wins 1 (one) iPhone 17 phone.

6.5.2. The daily winner is announced after the validation of results, on the following festival day.

6.6. Overall Prize

6.6.1. The eligible Participant who achieves the best result in the overall ranking at the end of the Campaign Period wins 4 (four) VIP invitations to UNTOLD 2027 (the equivalent of 2 double invitations).

6.7. Tiebreaker

6.7.1. In the event that two Participants are tied in first place with the same number of points, the tiebreaker is determined based on the Participant who first accumulated that number of points.

6.7.2. If the tie persists after the criterion in Art. 6.7.1, the Participant who has accumulated the most points from spending activity will be considered.

6.8. Validation and Awarding of Prizes

6.8.1. Prizes will be validated and awarded by the Organizer after verifying the fulfillment of eligibility conditions and the accuracy of the ranking, in accordance with these Official Rules.

6.8.2. The Organizer reserves the right to invalidate a Participant's result and redistribute the corresponding prize, in case of fraud, ranking manipulation, or non-compliance with eligibility conditions.

6.8.3. The cash equivalent of the prize won in this Campaign cannot be provided, and the offered prize cannot be exchanged. Furthermore, if for any reason the UNTOLD Festival does not take place in 2027, the winner will not be entitled to payment of the cash equivalent of the prize won, and its validity will not be extended to subsequent editions.

6.8.4. Only the winner (of the daily prize or the overall prize, respectively) will be contacted directly, through a notification in the UNTOLD application and/or by contacting them at the email address and/or phone number provided in the application profile, within a maximum of 5 (five) business days from the validation of results pursuant to Art. 6.5.2 or from the end of the Campaign Period, for the overall prize. Other Participants will not be contacted individually regarding Campaign results.

Art. 7 – Total Value of Prizes

7.1. The total value of the prizes awarded in the Campaign is 37,000 RON.

Art. 8 – Personal Data Processing

8.1. Participation in the Campaign involves the processing by the Organizer of the Participants' personal data, namely: data from the profile completed in the UNTOLD application, data regarding Campaign activity (completed challenges, accumulated points, ranking position), as well as data necessary for the validation and awarding of prizes to the winners.

8.2. Personal data will be processed exclusively for the purpose of organizing and conducting the Campaign, validating winners and awarding prizes, resolving any complaints, preventing fraud, and fulfilling the Organizer's legal obligations.

8.3. Any processing of personal data will be carried out in accordance with the applicable legislation, including the provisions of Regulation (EU) 2016/679 on data protection (GDPR).

8.4. Participants benefit from the rights provided by the applicable data protection legislation, including the right of access, rectification, erasure, restriction of processing, objection, and the right to lodge a complaint with the competent supervisory authority.

8.5. Requests regarding personal data may be sent to the Organizer at: [email protected].

Art. 9 – Liability

9.1. The Organizer assumes no responsibility and will not be a party to any disputes regarding the ownership of prizes. From the moment the prize is received by the winner, the Organizer is released from any obligation towards the winning Participant.

9.2. If the Organizer determines that a winner has not fulfilled and/or has not complied with the conditions set out in these Official Rules, the Organizer reserves the right to suspend/cancel at any time the winner's rights and benefits, without the Organizer owing any compensation or payment. If the Organizer discovers such cases after the prize has been awarded, the respective winner shall reimburse the Organizer for the value of the prize, as well as the related expenses incurred in connection with the awarding of the prize.

9.3. The Organizer assumes no responsibility regarding the availability, quality, or conformity of goods and services purchased using the festival wristband balance.

9.4. Any intention to influence the Campaign results (including manipulation of points, challenges, or rankings) will result in the elimination of the respective person from the Campaign. The Organizer has the right to seek the liability of persons who have influenced or facilitated the fraudulent obtaining of prizes before the competent courts, based on the existing evidence.

Art. 10 – Disputes and Applicable Law

10.1. In the event that disputes cannot be resolved amicably between the parties, Participants have the right to use free Alternative Dispute Resolution (ADR) procedures by contacting the Alternative Dispute Resolution Directorate of the National Authority for Consumer Protection (ANPC), or they may use the European Online Dispute Resolution (ODR) platform. If no amicable or alternative resolution method is successful, the dispute shall be submitted for resolution to the competent courts in Romania.

10.2. The applicable law to these Official Rules is Romanian law.

Art. 11 – Termination of the Campaign

11.1. This Campaign may be terminated in the event of a force majeure event, including if the Organizer is unable to continue conducting the Campaign for reasons beyond its control.

11.2. Force majeure, understood as an unforeseeable and unavoidable event occurring after the entry into force of these Official Rules that prevents the party or parties from fulfilling their assumed obligations, exempts the invoking party from liability for the duration of the force majeure event.

11.3. In the event that a force majeure situation prevents or delays, in whole or in part, the execution of the provisions of these Official Rules and the continuation of the Campaign, the Organizer shall be exempted from liability during the period in which such fulfillment is prevented or delayed, in accordance with the provisions of art. 1082 and art. 1083 of the Civil Code.

11.4. In the event of invoking a case of force majeure, the Organizer is obligated to communicate its existence to the Campaign participants within 5 (five) business days from the date of the force majeure event.

11.5. This Campaign may also be terminated or suspended, partially or totally, in the event of a fortuitous event, under the conditions of art. 1351 para. (3) of the Civil Code, the Organizer being obligated to communicate its existence to the participants within 5 (five) business days from the date of its occurrence.

Art. 12 – Taxes and Duties

12.1. The Organizer undertakes to withhold and remit the tax due for income consisting of prizes awarded to winners, natural persons who are tax residents of Romania, in accordance with the provisions of art. 110 para. (1) of the Fiscal Code approved by Law no. 227/2015, with subsequent amendments and additions. For winners who are not Romanian tax residents, the taxation of prizes shall be carried out in accordance with the tax legislation applicable to them, any declarative or payment obligation related thereto being the exclusive responsibility of such winners.

12.2. Any other tax or other obligations related to the awarded prizes, which do not fall under the Organizer's responsibility pursuant to the applicable legal provisions, shall be borne exclusively by the winners.

Art. 13 – Other Clauses

13.1. The Organizer's decisions regarding the Campaign are final and binding on all Participants.

13.2. Unawarded prizes shall remain in the Organizer's possession, who may freely dispose of them in the manner it deems necessary or appropriate in relation to its interests.

13.3. The Organizer is entitled to take all necessary measures in case of attempts to defraud the system, abuse, or any other actions that could affect the image or costs involved in the organization and conduct of the Campaign.

ORGANIZER

UNTOLD LIVE S.R.L.

By administrator,

SS FERENȚ SEBASTIAN